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Guide 02 / The capacity loop

How the capacity loop works

Every Ananta-assisted interaction follows a repeatable path from first arrival to a context-rich human handoff.

01

Arrive and engage

A visitor can arrive in person, on the web, or at an event. The persona is immediately available to greet them and begin a useful conversation.

02

Understand intent

The persona learns what the customer needs, such as their goal, budget, timeline, and the information that will help them decide.

03

Inform, qualify, and hand off

It provides the right information, identifies when expertise is needed, and passes the person a concise brief so the customer never has to repeat themselves.